Zoom Phone
Review cloud calling for office, remote and mobile work.
Cloud communications
Zoom
Connect people wherever work happens.
Explore Zoom Phone, workplace collaboration, AI Companion and customer engagement. Build a plan around how your employees and customers communicate.
Explore your options with Etech.
What you can explore.
Workplace and AI Companion
Explore collaboration and AI assistance alongside meeting and workspace needs.
Customer engagement
Discuss contact-centre requirements and the role of voice in customer service.
A plan for your business.
Your team size is a starting point. We’ll confirm the solution, availability and implementation scope against your requirements.
Small business
Bring business calling and everyday collaboration into a focused setup. Tell us what you use today and what you want to improve.
Mid-market
Coordinate communications across growing teams and workplaces. Share your locations, systems and plans for growth.
Enterprise
Map contact-centre, workplace and integration requirements before deployment. Bring your integration, security and support requirements into the conversation.
Extend Zoom from meetings into everyday calling.
Organizations already using Zoom can review how phone, room and customer-service requirements fit around that familiar workspace.
Add a plan for Zoom Phone
Review employee calling, shared numbers and business-hour routing alongside existing Zoom use. Identify the devices, users and locations that need a consistent calling experience.
Connect the physical and virtual workplace
Zoom Meetings and Zoom Rooms address different parts of collaboration. Map meeting spaces, remote attendees and room equipment before deciding which workplace capabilities are useful.
Separate customer-service requirements
Zoom Contact Center and AI Companion bring additional capabilities to review. Define customer channels, agent responsibilities and AI use cases, then confirm the products and licences needed.
Plan your Zoom setup.
Bring these details to your conversation with Etech.
- Current Zoom subscriptions and user counts
- Phone numbers, calling locations and devices
- Meeting rooms and equipment requirements
- Contact-centre channels and AI-use priorities
Does a meetings subscription cover all calling needs?
Review Zoom Phone requirements and licensing separately from meetings. Include number migration, calling destinations and shared-number workflows in the assessment.
Can we review phone and contact centre together?
Yes. Map the handoffs between employees and dedicated agents, then confirm the products, integrations and reporting needed for each group.
Let’s connect.
Tell us what you need from Zoom. We’ll help you review the available options and next steps.